Toggle navigation
Login
Register
Home
TuSami Diario
Play now
How to play?
TuSami Semanal
Play now
How to play?
TuSami Millonario
Play now
How to play?
Tusami Turbo
How to play
Play now
Tips
Tusami Horóscopo
How to play
Play now
Tips
Results
Promotions
Ticket exchange
Packages (TS)
en
English
Spanish
en
English
Spanish
Login
Register
Home
Libro de reclamaciones
Libro de reclamaciones
Bitel Loterias S.A.C.
RUC: 20610394451
1
VALIDATION
2
RECORD
3
DETAILS
4
CONSTANCY
Client validation
*
Required fields
Are you a TuSami registered user?
*
-- Select--
Yes
No
Full names and surnames
*
Cell phone number associated with the TuSami account to claim
*
Types of documents
*
-- Select --
DNI
Aliens card
Passport
Document number
*
*
Applies only to TuSami customers
Record format
Claim book
Presentation mode
Canal web
Claimant customer identification
*
Required fields
Mobile number associated with the claimed TuSami account
Reference phone number
*
Full names and surnames
*
Adult
*
-- Select --
Yes
No
Father/mother name
*
The information entered in the fields of telephone, address and electronic address will be the same in the case of minors and their representative.
Document type
*
-- Select --
DNI
Aliens card
Passport
Document number
*
Nombre del Representante Legal que reclamará
*
Tipo de documento de identidad del Representante
*
Document type
DNI
Aliens card
Passport
Identification Number of the Representative
*
Address
*
Email
*
Means by which you wish to receive the response
*
-- Select --
Email
Address
By entering my email, I authorize the response to the Complaints Book to be given through it.
Detalle de reclamación y pedido
Identificación del bien contratado
*
Required fields
Type of property acquired
*
-- Select --
Producto
Servicio
Store description
*
-- Select --
Currency type
*
-- Select --
Soles
Amount recovered
*
Detailed requirements
Claim type
*
-- Select --
Reclamo
Queja
Store description
*
-- Select --
Place where the events occurred
-- Select --
Web page
Call center
Social networks
Point of sale
Ticket number
Claim details
*
Use
: Please detail the date, time and place in which the events that are the subject of your claim occurred in order to help you. Thank you.
Consumer orders
*
Te informamos que, para asegurar el funcionamiento óptimo de esta plataforma, los campos de “Detalle de la Reclamación” y “Pedido del consumidor” tienen una capacidad máxima de 1000 caracteres. En caso desees agregar mayor detalle, te recomendamos anexar un documento
Puedes adjuntar una foto, imagen, audio o documento a tu procedimiento
Drag file here
(Max 1024KB)
(
Note:
A maximum of 1 supplementary files can be attached to the claim (1024KB maximum each). Only files are allowed: pdf, jpg, png, gif, tif, tiff, txt, mp3, xls, xlsx, doc and docx)
Attached files
I sign this claim/complaint as an affidavit in full use of my faculties, assuming the corresponding responsibilities for the veracity of the data and content of the text(s) described in this document.
Back
Following
Success
Entiendo
Contact Tusami
930277777
or
tusami@bitel.com.pe
Copyright© 2023 Tusami. All rights reserved.